Shipping

Almost ! Due to the very high delivery charges charged by shipping companies, we do not offer delivery service to the following areas of Canada:

Newfoundland and Labrador

Northwest Territories

Nunavut

Yukon

We currently don't offer delivery service to the following regions of the United States : 

Alaska

American Samoa

Micronesia

Guam

Hawaii

Marshall Islands

Northern Mariana Islands

Palau

Puerto Rico

U.S. Virgin Islands

Armed Forces Americas

Armed Forces Europe

Armed Forces Pacific

Orders are processed within 1 to 2 business days and the delivery time is then 1 to 3 business days for a delivery in Quebec. 

In remote areas of Quebec and for the rest of Canada, expedited parcels delivery is 3-7 business days.

Shipping to the United States usually takes 4 to 10 business days depending of the location.

No, our packages ships from Canada and are free of those charges.

Satisfaction guarantee

We stand behind our products. If you have used one of our products for 30 consecutive days, and are feeling no positive benefits or not completely satisfied with your MOMENTS products, we offer a full refund less shipping.

Just send us an email to care@moments-journal.com and we'll take care of the rest.

We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.

100% SATISFACTION GUARANTEE!

How do I return my order ? 

Email us at care@moments-journal.com.

Include your name and order number

Tell us which product you want to return and the reason 

Bulk orders

If you wish to purchase more than 10 journals, just send us a quick email and we'll have a custom offer for you,

Affiliate program

We certainly do! We're happy for you to review and apply for our Referral program. Just e-mail us at care@moments-journal.com. Kindly allow 24-48 hours for a reply.

Please know that it is an application process and we carefully select those who are most in line with our brand, values and general aesthetic.

We believe in seamless and organic partnerships where we can both work together to create a mutually beneficial partnership.

Thank you for your support and we look forward to hearing from you!